FAQ for Visitors
This column has been added to answer some of the questions posed by visitors wishing to come to The Hollywood Show. We've added answers to the most frequently asked questions, but if there's information needed that's not on this page, please refer to the Contact page and send us a note. We'll get back to you shortly.
Q - Can I send my own material for the celebrities to sign, and if so, how much will it cost me?
A - Yes, you can send material in for signing. Just visit the Autograph Services section, find the celebrity you want an autograph from, place an order and under Special Instructions add a note stating that you're sending your own material. Then send the material to the address listed on our Contact page. This is VERY important - Please make sure you have all materials for signing to us no later than the cutoff date indicated.
Q - Do you have a list of celebrities who will be attending the next convention?
A - Yes, but we're not going to share it with anyone until the current convention has completed. Once we've wrapped up the upcoming event, we'll be happy to start sharing the names of others who will be joining us.
Q - Which day(s) will celebrities be attending?
A - Our celebrities are asked to join us for the entire day on Friday and Saturday. However, there are some who are not able to stay for the entire event, so we've posted the days they're appearing next to their names on the front page of the site.
Q - Can I have a photo taken with a celebrity?
A - That depends on the celebrity. We will try to accommodate as many people as we can in our professional photo room, but if you'd prefer to have one taken at their table, that is left solely to the celebrity's discretion.
Q - Can I take video of the convention?
A - The answer to this question is ABSOLUTELY NOT!!! With the sole exceptions being the media personnel specifically cleared by The Hollywood Show, the filming of video whether it be on a camcorder, camera, or even your cell phone is strictly prohibited. If you are seen by a member of The Hollywood Show staff shooting video of any kind while on the premises of our convention, you will be asked to leave. If this does occur, the purchase price of your admission is not refundable. This rule is enforced as a courtesy to our celebrity guests.
Q - If I come to the convention in the morning and then leave, do I have to purchase another ticket to come in the afternoon?
A - No, once you've purchased a wristband, it is good for the entire day marked on the band regardless of how many times you come and go. Please keep in mind though that the wristbands are NOT replaceable, so don't take it off or you won't be permitted re-admission.
Q - What is the refund policy?
A - Unfortunately, we are not able to offer refunds for tickets or VIP packages for this event. We will refund autograph orders if the celebrity cancelled or did not sign the item(s).
Q - Why do you not offer any refunds?
A - Fan run conventions like ours budget for our expenses every year based on convention pre-registration; therefore, when you register for the convention, the funds you provide are allocated immediately for things like guest expenses (air travel & hoteling), publications, technical expenses (lighting and sound) and other stuff that makes our event unique. Refunding may make us fall short of our expectations and our contracts, causing considerable financial concerns.
